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You are in: VIP Points

VIP Points

It Pays to Shop at ChrisElli

If you choose to register at ChrisElli you will automatically earn VIP points for shopping with us, writing product reviews and we will even give you free points every year on your birthday.

Here is a break down of the points you can earn and how (subject to our VIP Points Policy as set out below):

  • We will credit your account with 2% of your orders value in VIP points*, for example if you spend £95.00 we will credit your account with 190 VIP points (Worth £1.90) which you can redeem against future purchases with us
  • Earn 10 VIP points (10p) each time you review a product*
  • If you supply a date of birth we will also credit your account with 200 points (£2.00) on your birthday*

How To Redeem VIP Points.

To redeem any VIP Points simply log into your account to see the balance of your VIP Points, then choose the item you wish to buy and add it to your shopping bag. At the checkout enter the amount of VIP Point you wish to redeem and then continue with your order.

Please note: When you make a purchase, any VIP points earned will not be in your account or ready to use until your order has been 'Printed' or 'Shipped'.


VIP Points Policy

  • Customers can ONLY earn and redeem VIP points when they are logged into their account and use the ChrisElli checkout. VIP Points cannot be earned when using a third party checkout such as Paypal.
  • One VIP point is equal to 1 pence
  • VIP points can only be earned and redeemed at ChrisElli.com
  • VIP points cannot be redeemed in conjunction with any promotion or discount code
  • VIP points can be earned when ordering with a Gift Voucher and or credit/debit card.
  • VIP Points can only be earned for birthdays, product reviews and purchases.
  • If you close your account or if the VIP points programme closes then all VIP points will cancelled.
  • Only 1 account is allowed per customer, if a customer is using more than one account then we will remove all accounts they are associated with.
  • When your VIP points have been redeemed the same amount of VIP Points will be deducted from your VIP Points account.
  • VIP Points have a nominal cash value of 0.001p and are not assignable or transferable.
  • VIP Points are valid for 365 days from the point that they were added to your account, if any VIP Points are not redeemed within this time period then they will expire and be deducted from your account.
  • ChrisElli reserves the right to close down at any time any account that we suspect of fraud or in breach of our T&C's regarding the VIP Points policy.

Earning VIP Points by writing Product reviews.

Your account will be credited with 10 VIP points for each product review you write subject to moderation and acceptance. Please see our Reviews Policy for more details.

Earning VIP Points Through Purchases.

2% of the value of any total purchase (not including delivery charges) will be credited to your VIP account in VIP Points at the rate of 1p per VIP Point. This is redeemable against any future purchase.

Earning VIP Points on Your Birthday.

ChrisElli will credit your VIP account with 200 VIP Points on the birth date that you have submitted when registering your account. Please ensure that the date of birth you enter is correct because once entered it can't be changed.

VIP Points and Refunds.

When you make an order and use any VIP Points as part payment but later on for whatever reason the transaction in cancelled or returned then the corresponding number of VIP Points initially used will be credited back to your VIP account. If you previously earned VIP Points on any purchase but then redeemed those points on another purchase and then for whatever reason chose to return the previous purchase that you earned those point on, then the refund you will receive will be deducted by the cash equivalent of the VIP Points you initially redeemed.

Liability

The VIP Points program complies with UK law and we can only be held liable should any customer suffer any losses due to us breaching the rules set out as above. In this case the sole liability of ChrisElli would be to reimburse the customer with any VIP Points that were wrongly removed or not credited to the customer‘s account. These Rules do not affect your statutory rights as set out in our Terms & Conditions.

Customer Service